Remote Support

At REIT - IT Solutions, we promise an initial Quick Response to any IT Support issues within 30 minutes of receiving a call or email.
Being situated in Portsmouth enables us to be with you in record times. This further ensures no loss of time and business, due to downtime issues.

We commit to deliver and ensure smooth running of your business. In the competitive environment of the service industry, customer’s expectations are getting increasingly demanding every day. We strive to provide quality and timely delivery of the commitments to live up to the expectations, already created by the good work in previous projects.

Would you like to have your IT issues resolved quicker? REIT remote access support can quickly diagnose and solve problems you report, without needing to be at your desk or on the phone. This can also be helpful when you can schedule the job to be fixed while you are on a lunch break or out of office hours.

In addition to solving your IT issues faster, a remote connection between your company and REIT will also allow you to receive services, such as regular Quality Checks and Monitoring , Week End work being carried out without any disruption to your valuable time at work .

  • Faster and Immediate Problem Solving .

  • Out of Hours IT Support

  • Regular Quality Checks and Remote Monitoring

What is Remote Support?

Saving your Extra Money and Time

The ability to quickly resolve problems during the day and return our clients to an operational level is always our priority. Remote access is a quick and secure way to investigate or rectify the smaller faults you may experience. We are also able to monitor the health of your systems and networks in order to prevent downtime and where possible, failures

On Site Support

We will visit you within 30 minutes

We always schedule regular visits to all of our customers to ensure a smooth running of the IT systems or to offer on-site support services when needed. Because we are independent we can offer tailor made support contracts that fit your business requirements as well as your budget no matter how large or small your business.